Error code
Samsung refrigerator error code 14E
Samsung refrigerator error code 14E: The second of the ice-maker sensor codes. Every spelling Samsung publishes for it, which machines can raise it, and what to do next.
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What we can confirm
Code 14E, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
14E
The second of the ice-maker sensor codes. The practical effect is the same: harvesting is timed from a reading, and a reading that cannot be trusted gives you a machine that either will not make ice or will not stop.
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What it narrows down to
the ice maker's own sensor
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the refrigerators
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
not an error — the cabinet is waiting to be paired with a phone
the freezer fan is not turning, or not being seen to turn
the fresh-food fan is not turning, or not being seen to turn
the screen, with the interior lights flashing blue
the screen's software, on three-door French door Family Hub cabinets
water where the Autofill pitcher lives
a dip in the supply, seen by Family Hub
a surge, a brown-out, or a boot-up interrupted
components inside the cabinet have stopped talking
not an error — the cabinet is in shop mode and is not cooling
not an error — the cabinet is checking itself
the ice bucket is out, or not pushed home
The same digits mean different things on different equipment. Search the full code list
In more detail
About Samsung refrigerator error code 14E
What 14E means on this make
The second of the ice-maker sensor codes. The practical effect is the same: harvesting is timed from a reading, and a reading that cannot be trusted gives you a machine that either will not make ice or will not stop.
Where this appears, and why not to clear it
On the appliance's own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.
What to do about it
- Note the code exactly as it appears, and do not clear it — Samsung asks for this and it is the one thing that makes a first visit more useful.
- Note what the cabinet is actually doing as well: which compartment is warm, whether ice is being made, whether you can hear a fan.
- Samsung publishes no procedure for this condition, so the honest next step is a measured diagnosis rather than a part.
Where this goes next
The job this usually becomes is ice maker repair, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call (305) 506-1256 and describe what the panel is doing before booking anything.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards