SamsungRepair Miami
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The numbers people actually search for

Samsung models, by number: what goes wrong on each.

Find your number below, or read where to find it on the unit. Each page says what that machine is, what tends to go wrong with it, and what the work costs here.

Book a diagnostic (305) 506-1256
  • 56 models people ask about by number
  • 3 counties covered end to end
  • OEM parts available on order
  • from $95 diagnostic, credited to the repair

Book a visit

Book a diagnostic visit

Your model number and a line about what it is doing is enough to get started. We will confirm the earliest slot we can genuinely keep.

  • Diagnostic from $95, credited toward the repair when you go ahead
  • The work and the price in writing before anything is opened
  • A warranty on our workmanship
  • Miami-Dade, Broward and Palm Beach counties
Call (305) 506-1256
  1. 01 You tell us the model and what the unit is doing. A photo of the display helps.
  2. 02 We come back with the earliest slot we can genuinely keep, not the earliest one that sounds good.
  3. 03 Diagnosis on site, then the scope and the price in writing before anything is opened.

Your details stay private. No spam, ever.

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By model number

The numbers people ask us about

Each page lists what owners of that model actually search for, what the machine is, and where those symptoms usually lead.

  • Looking straight down into the open stainless tub of a white top load washer, the perforated wall running away below and the flat impeller plate centered at the bottom, a few towels against one side.
    Smart

    Samsung WA46CG3505AWA4 repair

    Samsung WA46CG3505AWA4 repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A hand lowering the lid of a large black top load washer the last few inches onto its rim, the loaded tub just visible in the closing gap.
    Smart

    Samsung WA47CG3500AVA4 repair

    Samsung WA47CG3500AVA4 repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A single brushed black front loading machine standing alone in a condo laundry closet with its round door open on an empty drum — one cabinet that both washes and dries, no second machine above or beside it.
    Bespoke Ai

    Samsung WD53DBA900HBA1 repair

    Samsung WD53DBA900HBA1 repair in Miami: what owners of this Bespoke Ai unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A wide brushed black front load washer standing with its round door swung fully open on an empty stainless drum, the rubber boot gasket clean around the opening, a dark laundry room behind.
    Bespoke

    Samsung WF53BB8700AVUS repair

    Samsung WF53BB8700AVUS repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A tall white laundry cabinet in a closet holding a washer below and a dryer above as ONE unit with a single continuous front and no gap or joint between two machines, both doors closed.
    Bespoke

    Samsung WH46DBH100EWA3 repair

    Samsung WH46DBH100EWA3 repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A small white front load washer fitted under a worktop in a narrow apartment laundry recess, its round door closed and a shelf of folded linen directly above it, the machine visibly shorter and narrower than a full-size cabinet.
    Smart

    Samsung WW25B6900AW repair

    Samsung WW25B6900AW repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a glass held under a through-the-door water dispenser recessed into the door — this SKU is the one with the EXTERNAL dispenser
    Smart

    Samsung RF22A4221SR repair

    Samsung RF22A4221SR repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a four-door refrigerator standing open in an evening kitchen — the 22 cu ft counter-depth four-door
    Bespoke

    Samsung RM80F22WEWAA repair

    Samsung RM80F22WEWAA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a counter-depth side-by-side with both tall doors open, narrow freezer shelves left and refrigerator right — the cabinet this SKU is
    Family Hub

    Samsung RS22T5561SR repair

    Samsung RS22T5561SR repair in Miami: what owners of this Family Hub unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A freestanding stainless top freezer refrigerator standing at the end of a short galley kitchen run at night, its narrow freezer door across the top third and the tall fresh food door below, flat handles, both closed.
    Bespoke Ai

    Samsung RT18DG6500SRAA repair

    Samsung RT18DG6500SRAA repair in Miami: what owners of this Bespoke Ai unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a washer and dryer standing side by side in a laundry closet — this record is a washer and dryer BUNDLE, and the photograph is the pair
    Smart

    Samsung BNDL repair

    Samsung BNDL repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A white top load washing machine seen from just above the front with its lid standing fully open on an empty stainless tub, the flat impeller plate at the bottom and no center post.
    Smart

    Samsung WA45T3200AW repair

    Samsung WA45T3200AW repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A black top load washing machine standing closed beside a folding counter in a laundry room at dusk, its lid flat and its console sloping back, a basket of folded towels on the counter.
    Smart

    Samsung WA46CG3505AVA4 repair

    Samsung WA46CG3505AVA4 repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a 30-INCH wall-mounted canopy hood with its chimney running to the ceiling — all three of these SKUs are 30-inch wall mounts and this is the white one
    Bespoke

    Samsung NK30CB600W12AA repair

    Samsung NK30CB600W12AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a dark-finish wall canopy hood reading as one shape in a near-black kitchen — the deep charcoal SKU
    Bespoke

    Samsung NK30CB600W33AA repair

    Samsung NK30CB600W33AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a stainless chimney hood mounted on a wall above a cooktop — the grey SKU
    Bespoke

    Samsung NK30CB600WCGAA repair

    Samsung NK30CB600WCGAA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a counter-depth French door refrigerator with both doors swung wide on lit, half-loaded shelves — an 18 cu ft counter-depth three-door exactly
    Smart

    Samsung RF18A5101S9 repair

    Samsung RF18A5101S9 repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the same cabinet in stainless and closed, standing at the end of a full-height run — the finish is the only thing that separates this SKU from the one above
    Smart

    Samsung RF18A5101SR repair

    Samsung RF18A5101SR repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a large French door refrigerator with both doors open on a week's shopping — the 22 cu ft three-door with all-around cooling
    Bespoke Ai

    Samsung RF22A4111SR repair

    Samsung RF22A4111SR repair in Miami: what owners of this Bespoke Ai unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a SLIDE-IN electric range with the oven door open on a lit cavity — this SKU is the slide-in electric
    Bespoke

    Samsung NSE6DB830012AA repair

    Samsung NSE6DB830012AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A slide-in gas range with a WHITE GLASS front and heavy cast grates over its burners, fitted flush between white counters so its top overlaps them and no back console stands above, round metal knobs along the front edge.
    Bespoke

    Samsung NSG6DB830012AA repair

    Samsung NSG6DB830012AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a range with a smooth black induction top and one oven door, in a run of white handleless cabinets — the slide-in induction in white glass
    Bespoke

    Samsung NSI6DB930012AA repair

    Samsung NSI6DB930012AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a 30-inch dual fuel range with gas burners above TWO oven doors — this SKU is dual fuel with a divided oven
    Bespoke

    Samsung NSY6DG8550SRAA repair

    Samsung NSY6DG8550SRAA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a gas range with a cast griddle plate fitted over the center burner — this SKU is the one with the integrated griddle
    Smart

    Samsung NX60A6111SS repair

    Samsung NX60A6111SS repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a combination wall oven with the upper microwave door open on a lit cavity and the oven below closed
    Bespoke

    Samsung NQ70CG700DMTAA repair

    Samsung NQ70CG700DMTAA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a compact speed oven stacked above a single wall oven in one stainless column — the combination oven in stainless
    Bespoke

    Samsung NQ70CG700DSRAA repair

    Samsung NQ70CG700DSRAA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • an air-fry basket on a rack in the LOWER cavity of a double wall oven, door open flat — the 30-inch double wall oven
    Bespoke

    Samsung NV51CB700D12AA repair

    Samsung NV51CB700D12AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a single wall oven at eye height with a roasting tray being slid onto the middle rack — the 30-inch SINGLE wall oven
    Bespoke

    Samsung NV51CB700S12AA repair

    Samsung NV51CB700S12AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a freestanding stainless range slotted between base cabinets, cooktop clear — the plain freestanding electric this SKU is
    Smart

    Samsung NE63A6111SS repair

    Samsung NE63A6111SS repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A stainless freestanding electric range with a smooth black radiant top standing between two base cabinets, its back console rising behind the surface and its oven door closed, a kettle at the back left.
    Smart

    Samsung NE63A6311SS repair

    Samsung NE63A6311SS repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A freestanding range in a dark BLACK STAINLESS finish set between deep gray cabinets in a near-black kitchen, its smooth top and its door reading as one dark shape with only the handle catching a cool highlight.
    Smart

    Samsung NE63A6511SG repair

    Samsung NE63A6511SG repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    • Aa year
    What goes wrong on this one
  • a combination wall oven column: a microwave cavity above and a full oven below in one face — the microwave combination wall oven
    Bespoke

    Samsung NQ70CB700D12AA repair

    Samsung NQ70CB700D12AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the inside of a refrigerator door carrying its ice compartment and water outlet — the record is the IN-DOOR ice maker page
    Samsung

    Samsung RS22HDHPNBC repair

    Samsung RS22HDHPNBC repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a COUNTERTOP microwave with its door open and interior lit, a mug on the turntable — the record is a countertop page
    Samsung

    Samsung MC11H6033CT repair

    Samsung MC11H6033CT repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a metal air-fry basket standing on a rack inside an open countertop microwave — the second countertop record, and this one is a convection machine
    Samsung

    Samsung MC11K7035CG repair

    Samsung MC11K7035CG repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • an OVER-THE-RANGE microwave fitted flush with the wall cabinets — the record is an over-the-range page
    Samsung

    Samsung MC17F808KDT repair

    Samsung MC17F808KDT repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • an over-the-range microwave hood combination with a full-width bar handle, door ajar — the slim over-the-range record
    Samsung

    Samsung ME11A7510DG repair

    Samsung ME11A7510DG repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a dryer door open at the end of a cycle on warm towels heaped in the drum, a basket waiting
    Bespoke

    Samsung DV90F53AESA3 repair

    Samsung DV90F53AESA3 repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a lint screen drawn up out of the door opening with a mat of lint across it
    Bespoke

    Samsung DV90F53AEYA3 repair

    Samsung DV90F53AEYA3 repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the inside of a dryer drum, the perforated stainless wall and the lifting vanes
    Smart

    Samsung DVE45B6300P repair

    Samsung DVE45B6300P repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the back of a GAS dryer pulled from the wall, the vent duct and the gas connection visible — this is the gas SKU of the pair above
    Smart

    Samsung DVG45B6300P repair

    Samsung DVG45B6300P repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A tall narrow freestanding upright freezer in a stainless finish standing open in a utility room, four wire shelves of wrapped packets inside under cold interior light, a concrete floor and a folded towel beside it.
    Samsung

    Samsung RZ11M7074SA repair

    Samsung RZ11M7074SA repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • an ice bin filled to the top with clear cubes, seen straight down — the record is the dual auto ice maker page
    Samsung

    Samsung RF27CG5010S9AA repair

    Samsung RF27CG5010S9AA repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the door dropped open right after a cycle with steam still rising — the drying step this line is sold on
    Bespoke

    Samsung DW80BB707012AA repair

    Samsung DW80BB707012AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the lower rack rolled out with dinner plates standing on edge between the tines
    Bespoke

    Samsung DW80CB545012AA repair

    Samsung DW80CB545012AA repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the upper rack pulled out, tumblers standing inverted between the tines, water still beaded on the tub roof
    Smart

    Samsung DW80CG5420SRAA repair

    Samsung DW80CG5420SRAA repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A white front load dryer standing in a laundry closet with NO duct behind it and a bare wall where a vent would be, its door open on an empty drum and a shallow condensate drawer pulled out at the top left.
    Smart

    Samsung DV25B6900EW repair

    Samsung DV25B6900EW repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the empty stainless drum of a front-loading dryer through the open door, three lifting vanes
    Smart

    Samsung DV25B6900HW repair

    Samsung DV25B6900HW repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • A tall brushed navy blue dryer with its condensate drawer drawn out at the top of the cabinet and held in one hand, water standing in it, the closed door below.
    Bespoke

    Samsung DV53BB8900HDA2 repair

    Samsung DV53BB8900HDA2 repair in Miami: what owners of this Bespoke unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a 36-inch induction cooktop seen straight down, five zones printed as plain rings — the 36-inch induction
    Samsung

    Samsung CC70F36S2DAA repair

    Samsung CC70F36S2DAA repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • sealed gas burners sitting on a single sheet of black glass — this SKU is gas-on-glass
    Samsung

    Samsung NA30N6555TG repair

    Samsung NA30N6555TG repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the touch control strip of an electric cooktop close and low, a finger about to rest on it — the 30-inch electric with touch controls
    Samsung

    Samsung NZ30FG5332RKAA repair

    Samsung NZ30FG5332RKAA repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • an open dishwasher loaded on both racks, door flat — the everyday view of a front-control dishwasher
    Smart

    Samsung DW80B7070UG repair

    Samsung DW80B7070UG repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a stainless dishwasher front with the control panel across the top of the door and a bar handle below — this line's fascia
    Smart

    Samsung DW80B7070US repair

    Samsung DW80B7070US repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • the shallow third-level rack pulled out with cutlery lying flat across it — this line carries a third rack
    Smart

    Samsung DW80B7071US repair

    Samsung DW80B7071US repair in Miami: what owners of this Smart unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one
  • a pan at a rolling boil on one zone of a 30-inch induction cooktop, the glass around it dry — the 30-inch induction
    Samsung

    Samsung CC70F30S2DAA repair

    Samsung CC70F30S2DAA repair in Miami: what owners of this Samsung unit search for, what those symptoms usually point at, and what the work involves. Diagnostic from $95, credited toward the repair.

    What goes wrong on this one

Find it in a minute

Where the model number is on your unit

It depends on the appliance. Inside the fresh food compartment on a refrigerator, usually high on the left or right wall. On the edge of the door on a dishwasher. On the frame inside the door on a wall oven or a range. Behind a filter on a hood. Inside the door frame on a microwave, a washer or a dryer. Behind the grille at the bottom on an undercounter cabinet, and inside the door frame on a wine cellar.

Take a photograph rather than writing it down. The full number includes the letters after the digits — those decide which parts fit, and they are the part people misread most often.

What a repair costs
A small torch held against the inside wall of a refrigerator compartment, lighting a blank area of the liner where a plate would be, shot close.

By what it is doing

Or start from the symptom

If you do not have the number to hand, start from what the unit is doing. Every symptom page says what to check first and when it stops being a five-minute job.

  • The inside of a fresh food compartment at night with its own lamp on, every glass shelf and the back wall beaded with condensation, a carton and a bottle standing in it, the door held open into a dark kitchen.
    The lights are on and the food is warm

    Refrigerator not cooling

    The most common call on this badge, and the one where the first check is free. Before anything else is considered, a Samsung refrigerator has a mode that lights the whole panel and does not cool at all — and it gets switched on at home by accident often enough that we ask about it on the phone.

    What it usually means
  • A four-door refrigerator standing open at night: limp greens and a sweating carton on the upper shelves, and the pulled-out drawer beneath them packed with hard frozen food under a crust of ice.
    One compartment is fine and the other is not

    Fridge warm and freezer cold

    The most diagnostic thing a two-compartment cabinet can tell you, and worth saying exactly that way when you call. In most Samsung cabinets one cooling system serves both sides, so a split like this points at how the cold is being moved rather than at whether it is being made.

    What it usually means
  • A shallow sheet of water spreading across a dark tile floor from under the toe kick of a refrigerator, catching the blue light of a window.
    Water inside the cabinet or on the floor

    Refrigerator leaking water

    Where the water shows up is what identifies it, so it is worth looking before you mop. Water under the crisper drawers, water on the floor at the front, and water at the back of the cabinet are three different repairs, and on this make one of them is a small heater that costs very little.

    What it usually means
  • A tumbler of water standing ON TOP OF a refrigerator cabinet, photographed very close from just above the rim so the whole surface of the water fills the frame, concentric ripples running across it from the center outward and the rings clearly visible against a reflected window.
    Buzzing, knocking, or a sudden new sound

    Refrigerator making noise

    Most refrigerator noises are normal and a few are urgent, and the two are told apart by what the sound is doing rather than how loud it is. A new noise that comes and goes with the fan is worth attention; a new noise that arrived with a bang and then stopped is usually ice.

    What it usually means
  • An upright freezer standing open in a dark utility room, its packages slumped and soft on the wire shelves and a shallow pool of melt water lying in the bottom basket.
    Soft ice cream, and everything else on its way

    Freezer not freezing

    A freezer that has drifted up a few degrees does not announce itself — the food looks fine until it does not. On this make there is no freezer code table at all, so what the compartment is doing is the entire evidence, and the first thing to establish is whether the cabinet is convertible.

    What it usually means
  • The back wall of a freezer compartment carrying a thick white blanket of frost that has grown over the vents and out onto the food beside it, the drawer pulled forward.
    Ice that comes back after you clear it

    Frost building up in the freezer

    A little frost is normal. Frost that returns within days of being cleared is not, and it is one of the more useful complaints because it narrows things quickly: something is letting moisture in, or the circuit that clears it has stopped working.

    What it usually means
All symptoms

Your number is not listed?

This is a list of what people ask about, not of what we repair.

56 numbers have pages here because those are the ones people search for by number. We work on the rest of the range as well — the pages simply follow demand rather than the catalog.

Tell us the number from the data plate and what the unit is doing, and we will tell you what the machine is, what the symptom usually points at, and what the work involves. Call (305) 506-1256, or send a photograph of the plate through the form above.

Call (305) 506-1256 Describe it in the form

Before you book

Questions about models and parts

Is a twenty-year-old unit still worth repairing?

Usually, yes. These were built to be repaired, and a legacy cabinet in good condition with sound cabinetry is worth keeping. Where it stops being worth it is when the work approaches what the unit is worth, or when a second major failure is already visible — and we will say so on the visit rather than after.

Can you still get parts for the older units?

For most of what fails, yes — OEM parts are available on order, though legacy parts can take a few days to source. That is why we confirm a part is the problem before ordering it rather than after.

Why do you not list the specifications for each model?

Because we cannot verify them. Capacity, dimensions and production years published second-hand are wrong often enough that a table of them would be a liability, and inventing one would break our own rule about publishing only what we can stand behind. What we do publish is what the number means for the repair.

The number on my unit has letters after it. Does that matter?

Yes, for parts. The digits identify the family; the letters identify the configuration, and two units sharing the same digits can take different components. Photograph the whole plate and we will read it from there.

Do you work on the current range as well?

Yes, the whole current range. These pages exist because a number is what people search by; everything else this maker sells is covered on the appliance pages.

In more detail

What a Samsung model number actually tells you

The first letters name the appliance

A Samsung model number opens with a family code and it is the fastest way to tell what a machine
is before anybody looks at it. RF is a French door refrigerator, RS
a side-by-side, RT a top-freezer, RB a bottom-freezer and
RZ the convertible upright freezer. WF and WA are
front-load and top-load washers, WD a washer-dryer combination. DVE
and DVG are electric and gas dryers. NX and NE are
ranges, NV and NQ wall ovens, NZ cooktops,
NK hoods, ME and MG microwaves, and
DW dishwashers. Read the first two or three characters and you already know which
of this site’s eleven appliances you are on.

What comes after the letters, and what the slash means

The digits that follow are capacity and series rather than a date, and the trailing letters are
the finish — SS for stainless, MT for matte black steel, WW for white. The suffix after the slash,
usually /AA, is the region code. The plate on your appliance may show it and this site does
not: NX60A6511SS/AA and NX60A6511SS are the same range, and searching for either finds the same
page.

Why the list is not one page per finish

Samsung’s own US catalog carries around three hundred products across the appliances on this
site, and a large share of that number is the same machine in another color. Bespoke makes it more
so: the door panels come off and change, and a Bespoke refrigerator in white glass and the same
model in stainless are one appliance and one repair. Publishing every finish would be publishing one
machine several times and having our own pages compete with each other, so the list here is one page
per model family, chosen to cover every appliance and every current line — Bespoke, Family Hub, Flex
Duo, FlexWash, StormWash, WaterWall. If your exact finish code is not on the list, the page for your
family is still the right page.

Where the number is, and why we ask for it first

Refrigerators carry it inside, on the left wall of the fresh-food compartment. Washers and dryers
have it inside the door opening or on the back panel. Ranges and wall ovens print it on the frame
behind the door. Dishwashers put it on the edge of the door where you can only see it with the door
open. It matters more on this make than on most, because four of the codes Samsung publishes mean
two different things depending on the model — dC, 3E and BE2 on washers,
and 1E on dishwashers — and the model number is what settles which reading applies.

Send the plate, and what it is doing.

A photograph of the data plate and a line about the symptom is enough for us to say what is likely and what it should cost.

Schedule a visit Call (305) 506-1256

This article is based on:

  • Official manufacturer documentation
  • Internal repair procedures
  • Technician repair history
  • Company quality standards
Call (305) 506-1256