Error code
Samsung dishwasher error code 5C
Samsung dishwasher error code 5C: Standing water in the bottom of the tub and a machine that will not finish. Every spelling Samsung publishes for it, which machines can raise it, and what to do next.
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What we can confirm
Code 5C, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
5C
Standing water in the bottom of the tub and a machine that will not finish. The order that solves most of them is the filter, then the drain hose and its high loop, then the connection at the disposer or air gap, then the pump — and one item on that list is the single most common cause of a brand new dishwasher that has never drained: the knockout plug in the disposer inlet that the installer did not remove.
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What it narrows down to
the machine cannot empty itself
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the dishwashers
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
two different conditions, and which one depends on the wash system
the wash pump is not running as it should
the incoming water is too hot
water is not arriving at the pressure or temperature the machine needs
the moving reflector is not traveling as it should
there is less water in the tub than the cycle needs
not an error — the machine is waiting to be connected to a phone
the panel reads a button as stuck
the panel and the main board have stopped talking
the tub is running hotter than it should
the temperature inside cannot be read correctly
the leak sensor has found moisture in the base
The same digits mean different things on different equipment. Search the full code list
In more detail
About Samsung dishwasher error code 5C
What 5C means on this make
Standing water in the bottom of the tub and a machine that will not finish. The order that solves most of them is the filter, then the drain hose and its high loop, then the connection at the disposer or air gap, then the pump — and one item on that list is the single most common cause of a brand new dishwasher that has never drained: the knockout plug in the disposer inlet that the installer did not remove.
The other ways Samsung prints this one
5C · SC · 5E · SE
Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page.
Where this appears, and why not to clear it
On the appliance's own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.
What to do about it
- Take out the filter assembly at the bottom of the tub, clean it and refit it.
- Check the drain hose is not kinked and that it rises into a high loop before it goes down.
- If it drains into a disposer, confirm the knockout plug was removed when it was installed.
- If all of that is right and it still holds water, the drain pump is the repair.
Where this goes next
The job this usually becomes is dishwasher drain repair, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call (305) 506-1256 and describe what the panel is doing before booking anything.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards