--- title: "Washer will not spin" description: "Samsung washer will not spin — samsung's Ub and Ur codes mean the machine has decided the load cannot be spun safely, and most of the time it is right" url: "https://samsungmiami.support/symptoms/washer-will-not-spin/" date_modified: "2026-09-04" Appliance type: "Washers" --- # Samsung washer will not spin ### Try one even load Take everything out, put in a few similar towels spread evenly round the drum, and run a spin on its own. If that spins, the machine is healthy and the problem is loading — a single bath sheet or a duvet is enough. If it will not spin an even load, it is the machine. ### What it usually means, by the kind of Samsung appliance Samsung sells one appliance in several forms, and the same behavior points at different things on each of them. A built-in side-by-side and an integrated column are not the same service situation, and a dual-fuel range and an induction range fail in different halves. - **Front load** — Suspension rods and shock absorbers carry the drum. Worn ones let it move too far and the machine gives up. - **Top load** — A clutch decides whether the drum agitates or spins, and Samsung publishes PC for its position. - **FlexWash** — The upper and lower units spin independently. Establish which one is failing. ### What Ur is actually telling you Samsung distinguishes between a machine that has given up and one that is trying again. Ur — unbalanced load retry — means it is about to add water, redistribute the load and try the spin once more. It makes the cycle longer and it is not a report of anything broken. Ub and the others are the machine saying it cannot proceed. ### Level is not cosmetic A front-load washer at 1,200 rpm generates enormous forces, and every one of them is transmitted through four feet into the floor. A machine that is not sitting flat, or that has a foot’s lock nut loose, will walk, will trigger balance protection, and will wear its own suspension out doing it. Levelling is free and it is done on every visit. An unbalanced load One heavy item, or everything migrated to one side. The machine is doing the right thing. The machine is not level A cabinet that rocks cannot spin a heavy load. Free to check and free to correct. Suspension or shock absorbers Worn parts let the drum move too far and the control aborts the spin. The door lock A front loader will not spin unless it is certain the door is locked. It cannot drain first A machine that has not emptied will not spin, and the drain is the real complaint. Run one even test load Three or four similar towels, spread round the drum, spin only. Push the corners of the cabinet If it rocks, level it. The feet adjust and the lock nuts matter. Check it drained A drum with water in it will never spin, and that is a different page. Listen at the start of the spin A motor that tries and stops is different from one that never starts. Soaking clothes at the end of the cycle What it usually means Ur means the machine is retrying, not complaining One heavy item is the most common single cause A machine that rocks on the floor will never spin cleanly Try one even load Take everything out, put in a few similar towels spread evenly round the drum, and run a spin on its own. If that spins, the machine is healthy and the problem is loading — a single bath sheet or a duvet is enough. If it will not spin an even load, it is the machine. What it usually means, by the kind of Samsung appliance Samsung sells one appliance in several forms, and the same behavior points at different things on each of them. A built-in side-by-side and an integrated column are not the same service situation, and a dual-fuel range and an induction range fail in different halves. Front load — Suspension rods and shock absorbers carry the drum. Worn ones let it move too far and the machine gives up. Top load — A clutch decides whether the drum agitates or spins, and Samsung publishes PC for its position. FlexWash — The upper and lower units spin independently. Establish which one is failing. What Ur is actually telling you Samsung distinguishes between a machine that has given up and one that is trying again. Ur — unbalanced load retry — means it is about to add water, redistribute the load and try the spin once more. It makes the cycle longer and it is not a report of anything broken. Ub and the others are the machine saying it cannot proceed. Level is not cosmetic A front-load washer at 1,200 rpm generates enormous forces, and every one of them is transmitted through four feet into the floor. A machine that is not sitting flat, or that has a foot’s lock nut loose, will walk, will trigger balance protection, and will wear its own suspension out doing it. Levelling is free and it is done on every visit. ### It spins on some cycles and not others. That fits load type rather than machine: bulky items, or a small load with one heavy piece, are what produce this. A cycle with a lower spin speed will often complete where a fast one aborts. ### There is a burning smell when it tries. Stop using it and call. A belt or a motor that is being asked to turn something that will not move is the one version of this that should not be run again. --- **[Read full article: Washer will not spin](https://samsungmiami.support/symptoms/washer-will-not-spin/)**