--- title: "Dryer will not start" description: "Samsung dryer will not start — separated by what the panel does. Dead panel is power; lit panel that refuses is the door, a lock or a stuck button; a" url: "https://samsungmiami.support/symptoms/dryer-will-not-start/" date_modified: "2026-09-04" Appliance type: "Dryers" --- # Samsung dryer will not start ### Door, lock, power Close the door firmly and listen for the latch — a dryer door that closes silently is not latching and the machine will not start. Then check the control lock. Then check the breaker, and on an electric machine check both sides of it. ### What it usually means, by the kind of Samsung appliance Samsung sells one appliance in several forms, and the same behavior points at different things on each of them. A built-in side-by-side and an integrated column are not the same service situation, and a dual-fuel range and an induction range fail in different halves. - **Standalone** — Power, door, panel. In that order. - **Stacked with a multi-control kit** — Samsung documents a case where the washer reports a 9C1 for the dryer if the dryer is touched within five seconds of the washer being switched on, and publishes a software update for it. - **Gas** — A gas dryer with no gas will still start and tumble, so a machine that does nothing at all is electrical. ### Three states, three answers Completely dead is supply or the board fed by it. Lit and refusing is the door, the lock or a setting. Starts and stops immediately is usually the door switch making and then breaking, or a motor that cannot get going. ### The stacked-pair quirk Samsung documents this themselves and it is worth knowing before anybody is called: on a pair stacked with a multi-control kit, using the dryer controls within five seconds of switching the washer on can produce a 9C1 report from the washer about the dryer. There is a software update for it through SmartThings, and no part is involved. The door latch or switch Worn latch, moved strike, or a door that has dropped on its hinge. A stuck button Samsung's bE family. One button read as held locks out the panel. A tripped breaker, or half of a 240-volt supply, which on some machines stops it entirely. The multi-control kit timing Documented by Samsung, resolved by an update, and not a part. Close the door and listen Silence means mechanical. Press every button in turn Working each to its edges. A stuck one often frees. Check the breaker properly Off and fully back on, and both sides on a double. On a stacked pair, wait after switching the washer on More than five seconds, as Samsung documents. The door is closed and nothing happens What it usually means A door that closes without a click is not latching Samsung's jammed-button condition locks out the whole panel On stacked pairs, the washer can report a code for the dryer Door, lock, power Close the door firmly and listen for the latch — a dryer door that closes silently is not latching and the machine will not start. Then check the control lock. Then check the breaker, and on an electric machine check both sides of it. What it usually means, by the kind of Samsung appliance Samsung sells one appliance in several forms, and the same behavior points at different things on each of them. A built-in side-by-side and an integrated column are not the same service situation, and a dual-fuel range and an induction range fail in different halves. Standalone — Power, door, panel. In that order. Stacked with a multi-control kit — Samsung documents a case where the washer reports a 9C1 for the dryer if the dryer is touched within five seconds of the washer being switched on, and publishes a software update for it. Gas — A gas dryer with no gas will still start and tumble, so a machine that does nothing at all is electrical. Three states, three answers Completely dead is supply or the board fed by it. Lit and refusing is the door, the lock or a setting. Starts and stops immediately is usually the door switch making and then breaking, or a motor that cannot get going. The stacked-pair quirk Samsung documents this themselves and it is worth knowing before anybody is called: on a pair stacked with a multi-control kit, using the dryer controls within five seconds of switching the washer on can produce a 9C1 report from the washer about the dryer. There is a software update for it through SmartThings, and no part is involved. ### The drum turns by hand but the motor does nothing. That rules out a seized drum, which is useful. It leaves the motor, its capacitor on the machines that have one, the door switch and the control. ### It hums but does not turn. A motor being asked to turn something that will not move, or a start winding problem. Stop trying it — that is the version that damages the motor. --- **[Read full article: Dryer will not start](https://samsungmiami.support/symptoms/dryer-will-not-start/)**