--- title: "Start from what it is doing, because that is what you actually have." description: "Samsung refrigerator problems — symptoms archive." url: "https://samsungmiami.support/symptoms/" date_modified: "2026-09-04" --- # Symptoms archive ## Start from what it is doing, because that is what you actually have. Most people do not have a code. They have a refrigerator that is not cold, a dryer that will not dry, or a dishwasher blinking lights at them. These pages start there — and on the freezer, the ice maker and the range hood they are the whole diagnostic side of this site, because the maker publishes nothing else. 27 — symptoms with a page 3 — appliances where this is the only diagnosis there is 6 — checks on the average page that cost nothing from $95 — diagnostic, credited to the repair ## What it is doing, and what that usually means here Each page carries the free checks first, then the causes in the order they are worth eliminating, then the codes the maker publishes for it. No symptoms are published yet. ## Two modes that look exactly like a broken appliance A Samsung refrigerator showing **OF OF**, **O FF** or scrolling temperature bars is in Cooling Off mode: the panel is lit, the light works, the buttons respond, and the compressor is deliberately switched off. A Samsung range showing **tESt** is in demo mode: everything responds and nothing heats, and on gas models the cooktop still lights, which makes it more convincing still. Both are free to clear. Both get switched on at home by accident. Both are the first thing we ask about. ## Blinking lights are a code, and they are published Samsung washers, dryers and dishwashers without a digital display report by blinking their cycle lights, and the maker publishes what each combination means — forty of them for the dishwasher. That is a real diagnosis and it is free to read, with one catch: it disappears the moment the power is cut. Write down or photograph exactly which lights are blinking before you switch anything off. Samsung adds one caution of its own, and it saves visits: on some models the lights blink to show cycle status, so treat it as an error only if the machine is misbehaving as well. ## Five things worth two minutes Write down what it is showing - The exact characters, or exactly which lights are blinking. - Photograph the panel — it is faster and it captures what is lit as well as what is flashing. - Do not clear it. Samsung asks for this and so do we. - On a Family Hub, run the self check and read the list it gives you. Notice when it happens - Continuously, at one point in the cycle, or only sometimes. - Whether it started suddenly or built up over weeks. - Whether anything else in the house was affected at the same time. Do the free checks on the page - Almost every symptom page here starts with something that costs nothing. - A mode, a setting, a filter, a vent, a seal or a pan. - A real share of calls end there, and we would rather they ended there before anybody drove out. ## Or start from the appliance Eleven cards. Three of them carry their whole diagnosis on these symptom pages, because the maker publishes no codes for them at all. ## If your problem is not on this list, it is still ours This list is what we are asked about most often on Samsung equipment. It is not the limit of what we repair. Describe what the appliance is doing in whatever words fit — that is genuinely more useful to us than a guess at the technical term, and it is how most of these pages got written in the first place. ## Questions about reading a symptom It shows a code and a symptom at the same time. Which page do I read? — Both, and in that order: the code page tells you what the appliance thinks, the symptom page tells you what usually causes that on this make. Each links to the other. Nothing is displayed at all and the appliance is dead. — Start with the supply. On a 240-volt appliance — a range, an electric dryer, an induction cooktop — half the supply missing gives you a lit clock and no heat, or nothing at all. It is the most common cause of an appliance that appears to have died overnight. How do I know whether to try something myself? — Every page here marks the checks that cost nothing and are safe to do. Anything involving the high-voltage side of a microwave, a gas train, or a 240-volt connection is marked as ours, and that is not a sales position — those three genuinely hurt people. ## Why this site is built around symptoms as much as codes ### Three appliances have nothing else Samsung publishes no error codes for freezers, ice makers or range hoods. For those three, what the appliance is doing is the entire evidence — and the ice maker happens to be the most common repair on the whole make. So the symptom pages here are not a secondary route into the site; for a third of the appliances they are the only one. ### People search for behavior, not for codes Of the phrases we collected for this make, four hundred are somebody describing what an appliance is doing and two hundred are somebody reading a code off a display. Both are real, and both have pages here — but the larger group is the one describing a machine that will not do what it used to. ### The free checks come first on purpose Every page opens with what costs nothing: a mode, a setting, a filter, a vent, a seal, a pan. Some of those end the call. We would rather lose a visit to a two-minute check than charge for one. ## Describe what it is doing, in your own words. Add the model number and anything on the display. If the machine has no display, tell us which lights are blinking. --- **[Read full article: Symptoms archive](https://samsungmiami.support/symptoms-archive/)**