--- title: "Samsung washer error code 5C" description: "Samsung washer error code 5C: The machine tried to empty itself and did not get where it expected to be in the time it allows." url: "https://samsungmiami.support/error-codes/washer-no-drain/" date_modified: "2026-09-04" Appliance type: "Washers" --- # Samsung washer error code 5C ### What 5C means on this make The machine tried to empty itself and did not get where it expected to be in the time it allows. That covers a range from a partly blocked filter — which most owners do not know exists — to a failed pump, and the order of checking is what saves money. A drain hose pushed too far into a standpipe siphons; one not pushed far enough falls out under pressure; one looped wrongly holds a column of water the pump cannot lift. All three read as this code, and none of them is a part. ### The other ways Samsung prints this one 5C · nd · 5E · SE · SC · 1 5C Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. ### Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. ### What to do about it - Find and clean the debris filter behind the lower access panel. Put a towel and a shallow tray down first — there is more water in there than anybody expects. - Check the drain hose for a kink and for how far it goes into the standpipe. - Run an empty rinse and spin and watch what comes out. A weak, surging discharge is a restriction; nothing at all is a pump or an impeller. - If the filter is clean and the hose is right, the pump and its wiring come next. ### Where this goes next The job this usually becomes is [washer drain pump replacement](/services/washer-drain-pump-replacement/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. No drain error What this one means What 5C means on this make The machine tried to empty itself and did not get where it expected to be in the time it allows. That covers a range from a partly blocked filter — which most owners do not know exists — to a failed pump, and the order of checking is what saves money. A drain hose pushed too far into a standpipe siphons; one not pushed far enough falls out under pressure; one looped wrongly holds a column of water the pump cannot lift. All three read as this code, and none of them is a part. The other ways Samsung prints this one 5C · nd · 5E · SE · SC · 1 5C Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. What to do about it Find and clean the debris filter behind the lower access panel. Put a towel and a shallow tray down first — there is more water in there than anybody expects. Check the drain hose for a kink and for how far it goes into the standpipe. Run an empty rinse and spin and watch what comes out. A weak, surging discharge is a restriction; nothing at all is a pump or an impeller. If the filter is clean and the hose is right, the pump and its wiring come next. Where this goes next The job this usually becomes is washer drain pump replacement, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. --- **[Read full article: Samsung washer error code 5C](https://samsungmiami.support/error-codes/washer-no-drain/)**