--- title: "Samsung washer error code bE2" description: "Samsung washer error code bE2: A capacitive panel that reads one of its own buttons as permanently pressed will not accept anything else, so the machine…" url: "https://samsungmiami.support/error-codes/washer-jammed-button/" date_modified: "2026-09-04" Appliance type: "Washers" --- # Samsung washer error code bE2 ### What bE2 means on this make A capacitive panel that reads one of its own buttons as permanently pressed will not accept anything else, so the machine looks dead while being perfectly healthy. The usual causes are moisture behind the membrane, something resting on the panel, or a button that has swollen slightly in its opening. Working each button through its full travel clears a surprising number of them. Samsung notes that on some models BE2 or 8E2 is a Mems sensor error rather than a jammed button, and says to check the manual for the model — so a machine that does not respond to the button treatment is not necessarily failing this test. ### The other ways Samsung prints this one bE2 · E2 · 6E2 · BE2 · 8E2 Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. ### Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. ### What to do about it - Power the machine off at the wall. - Press each button in turn and work it gently to all four edges before letting go. - Power it back on and see whether the panel answers. - If any button is visibly damaged or sitting proud, or the code comes straight back, the panel or the sensor behind it is the repair. ### Where this goes next The job this usually becomes is [appliance control board repair](/services/appliance-control-board-repair/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. Jammed button error What this one means What bE2 means on this make A capacitive panel that reads one of its own buttons as permanently pressed will not accept anything else, so the machine looks dead while being perfectly healthy. The usual causes are moisture behind the membrane, something resting on the panel, or a button that has swollen slightly in its opening. Working each button through its full travel clears a surprising number of them. Samsung notes that on some models BE2 or 8E2 is a Mems sensor error rather than a jammed button, and says to check the manual for the model — so a machine that does not respond to the button treatment is not necessarily failing this test. The other ways Samsung prints this one bE2 · E2 · 6E2 · BE2 · 8E2 Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. What to do about it Power the machine off at the wall. Press each button in turn and work it gently to all four edges before letting go. Power it back on and see whether the panel answers. If any button is visibly damaged or sitting proud, or the code comes straight back, the panel or the sensor behind it is the repair. Where this goes next The job this usually becomes is appliance control board repair, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. --- **[Read full article: Samsung washer error code bE2](https://samsungmiami.support/error-codes/washer-jammed-button/)**