---
title: "Samsung washer error code dn"
description: "Samsung washer error code dn: The washer is downloading and installing an update, and while it does the panel and the dial will not respond."
url: "https://samsungmiami.support/error-codes/washer-downloading/"
date_modified: "2026-09-04"
Appliance type: "Washers"
---


# Samsung washer error code dn

### What dn means on this make

The washer is downloading and installing an update, and while it does the panel and the dial will not respond. It takes about a quarter of an hour and clears itself. The one thing not to do is cut the power partway through. Samsung’s own limit is thirty minutes: a machine still showing this after that, with power on and no network trouble, has stopped rather than paused.

### Where this appears, and why not to clear it

On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.

### What to do about it

- Leave it powered on and wait about fifteen minutes.
- Do not switch it off at the wall or at the breaker while it is showing this.
- If it is still showing after thirty minutes with a working connection, it needs looking at.

### Where this goes next

The job this usually becomes is [diagnostic visit](/services/diagnostic-visit/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

What this one means

What dn means on this make

The washer is downloading and installing an update, and while it does the panel and the dial will not respond. It takes about a quarter of an hour and clears itself. The one thing not to do is cut the power partway through. Samsung’s own limit is thirty minutes: a machine still showing this after that, with power on and no network trouble, has stopped rather than paused.

Where this appears, and why not to clear it

On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.

What to do about it

Leave it powered on and wait about fifteen minutes.

Do not switch it off at the wall or at the breaker while it is showing this.

If it is still showing after thirty minutes with a working connection, it needs looking at.

Where this goes next

The job this usually becomes is diagnostic visit, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

---

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