---
title: "Samsung washer error code ddC"
description: "Samsung washer error code ddC: The Add Door — the hatch in the main door that lets a forgotten sock in after the cycle has started — has its own"
url: "https://samsungmiami.support/error-codes/washer-add-door/"
date_modified: "2026-09-04"
Appliance type: "Washers"
---


# Samsung washer error code ddC

### What ddC means on this make

The Add Door — the hatch in the main door that lets a forgotten sock in after the cycle has started — has its own latch and its own switch, and this code belongs to it rather than to the main door. It is easy to close it far enough to look shut and not far enough to latch, particularly with wet hands, and the machine stops for it exactly as it would for the main door.

### The other ways Samsung prints this one

ddC · dC3

Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page.

### Where this appears, and why not to clear it

On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.

### What to do about it

- Open the Add Door fully and close it again firmly until it latches.
- Check nothing is trapped in its seal and that the seal is not distorted.
- If it latches cleanly and the code stays, the switch or the latch is the repair.

### Where this goes next

The job this usually becomes is [diagnostic visit](/services/diagnostic-visit/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

Add Door error

What this one means

What ddC means on this make

The Add Door — the hatch in the main door that lets a forgotten sock in after the cycle has started — has its own latch and its own switch, and this code belongs to it rather than to the main door. It is easy to close it far enough to look shut and not far enough to latch, particularly with wet hands, and the machine stops for it exactly as it would for the main door.

The other ways Samsung prints this one

ddC · dC3

Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page.

Where this appears, and why not to clear it

On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has.

What to do about it

Open the Add Door fully and close it again firmly until it latches.

Check nothing is trapped in its seal and that the seal is not distorted.

If it latches cleanly and the code stays, the switch or the latch is the repair.

Where this goes next

The job this usually becomes is diagnostic visit, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

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**[Read full article: Samsung washer error code ddC](https://samsungmiami.support/error-codes/washer-add-door/)**