---
title: "Samsung refrigerator: Cooling Off mode"
description: "Samsung refrigerator cooling off mode — samsung refrigerator: Cooling Off mode: samsung refrigerator — reported by blinking lights rather than by a code."
url: "https://samsungmiami.support/error-codes/refrigerator-cooling-off-mode/"
date_modified: "2026-09-04"
Appliance type: "Refrigerators"
---


# Samsung refrigerator: Cooling Off mode

### What the appliance is actually reporting

Also called Demo mode or Shop mode: a state that lets a refrigerator light up on a showroom floor without running its compressor. It gets switched on by accident at home more often than anyone would guess, and it produces the most alarming symptom in the appliance — a refrigerator that looks perfectly alive and is not cold. Scrolling temperature bars mean the same thing. No service is required. If your cabinet is not cooling, this is the first thing to eliminate, before anything else on this site.

### The other light combinations that mean this

OF OF · O FF · OFF OFF

Samsung publishes forty light combinations for the dishwasher alone, and several of them mean the same thing. They are grouped here by what they mean rather than made into forty near-identical pages, and every combination the maker names is printed above.

### Where this appears, and why not to clear it

On the cycle lights, on a machine with no digital display. Samsung publishes what each combination means, and on those models the combination is the entire diagnosis — it disappears the moment the power is cut. Write it down or photograph the panel before switching anything off. Samsung adds one caution of its own and it saves service calls: on some models the lights blink to show cycle status, so treat it as an error only if the machine is misbehaving as well.

### What to do about it

- Look at the front panel, usually on the left, for the top two buttons.
- Hold them together for five to eight seconds until you hear a chime that sounds different from a single button press.
- Wait a moment and check the display does not go back into the mode; repeat if it does.
- Some newer models need a third button as well — the top one on the right side — but try two first.

### Where this goes next

The job this usually becomes is [diagnostic visit](/services/diagnostic-visit/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

Cooling Off mode

What the lights are telling you

What the appliance is actually reporting

Also called Demo mode or Shop mode: a state that lets a refrigerator light up on a showroom floor without running its compressor. It gets switched on by accident at home more often than anyone would guess, and it produces the most alarming symptom in the appliance — a refrigerator that looks perfectly alive and is not cold. Scrolling temperature bars mean the same thing. No service is required. If your cabinet is not cooling, this is the first thing to eliminate, before anything else on this site.

The other light combinations that mean this

OF OF · O FF · OFF OFF

Samsung publishes forty light combinations for the dishwasher alone, and several of them mean the same thing. They are grouped here by what they mean rather than made into forty near-identical pages, and every combination the maker names is printed above.

Where this appears, and why not to clear it

On the cycle lights, on a machine with no digital display. Samsung publishes what each combination means, and on those models the combination is the entire diagnosis — it disappears the moment the power is cut. Write it down or photograph the panel before switching anything off. Samsung adds one caution of its own and it saves service calls: on some models the lights blink to show cycle status, so treat it as an error only if the machine is misbehaving as well.

What to do about it

Look at the front panel, usually on the left, for the top two buttons.

Hold them together for five to eight seconds until you hear a chime that sounds different from a single button press.

Wait a moment and check the display does not go back into the mode; repeat if it does.

Some newer models need a third button as well — the top one on the right side — but try two first.

Where this goes next

The job this usually becomes is diagnostic visit, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything.

---

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