--- title: "Samsung dryer error code 9C1" description: "Samsung dryer error code 9C1: The dryer is reporting that its electricity is abnormal." url: "https://samsungmiami.support/error-codes/dryer-voltage/" date_modified: "2026-09-04" Appliance type: "Dryers" --- # Samsung dryer error code 9C1 ### What 9C1 means on this make The dryer is reporting that its electricity is abnormal. On an electric machine that usually means the power cord, the outlet or the circuit; on any machine it can mean an extension cord, which a dryer should never be on. Samsung documents one quirk that is not a supply problem at all: on a stacked pair using a multi-control kit, the washer can report a 9C1 for the dryer if the dryer’s controls are touched within five seconds of the washer being switched on. There is a software update for it through SmartThings, and no part is involved. ### The other ways Samsung prints this one 9C1 · 9E · 2E · 9E1 Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. ### Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. ### What to do about it - If the pair is stacked with a multi-control kit, wait more than five seconds after switching the washer on before touching the dryer, and check SmartThings for the update. - Confirm the dryer has its own circuit and no extension cord. - On an electric dryer, have the power cord and the voltage at the outlet checked properly — this is an electrician’s measurement, not a guess. - If the supply is proved good and the code returns, the machine’s power board is next. ### Where this goes next The job this usually becomes is [smart diagnosis and firmware service](/services/smart-diagnosis-and-firmware-service/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. Voltage error What this one means What 9C1 means on this make The dryer is reporting that its electricity is abnormal. On an electric machine that usually means the power cord, the outlet or the circuit; on any machine it can mean an extension cord, which a dryer should never be on. Samsung documents one quirk that is not a supply problem at all: on a stacked pair using a multi-control kit, the washer can report a 9C1 for the dryer if the dryer’s controls are touched within five seconds of the washer being switched on. There is a software update for it through SmartThings, and no part is involved. The other ways Samsung prints this one 9C1 · 9E · 2E · 9E1 Samsung publishes a condition and then every string that can stand for it, and which one your machine shows depends on the panel it was built with. They mean the same thing and they are one page here, so whichever of them you searched for, this is the right page. Where this appears, and why not to clear it On the appliance’s own display. Samsung reports errors two ways: machines with a digital display show a code, and the same machines without one blink their cycle lights instead. Both are published by the maker and both are on this site. Photograph what the panel shows before cutting the power — Samsung asks for this itself on its refrigerator and dishwasher pages, and it is the one thing that makes a first visit more useful. A code that has been reset is information a technician no longer has. What to do about it If the pair is stacked with a multi-control kit, wait more than five seconds after switching the washer on before touching the dryer, and check SmartThings for the update. Confirm the dryer has its own circuit and no extension cord. On an electric dryer, have the power cord and the voltage at the outlet checked properly — this is an electrician’s measurement, not a guess. If the supply is proved good and the code returns, the machine’s power board is next. Where this goes next The job this usually becomes is smart diagnosis and firmware service, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 506-1256](tel:+13055061256) and describe what the panel is doing before booking anything. --- **[Read full article: Samsung dryer error code 9C1](https://samsungmiami.support/error-codes/dryer-voltage/)**